Conversation Transformation: Recognize And Overcome The 6 Most Destructive Communication Patterns
von Benjamin, Ben
24,00 €
Einband: Taschenbuch
Seitenzahl: 256 Seiten
Erscheinungsdatum: 01.01.1970
Verlag: McGraw-Hill Education
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Beschreibung
Conversation Transformation: Recognize And Overcome The 6 Most Destructive Communication Patterns
Conversation Transformation: Recognize And Overcome The 6 Most Destructive Communication Patterns von Benjamin, Ben im Online-Buchhandel:
Conversation Transformation: Recognize And Overcome The 6 Most Destructive Communication Patterns
von Ben Benjamin
15,96 €
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Repair communication breakdowns on the spot and drive positive results in every conversation Failed conversations...
Repair communication breakdowns on the spot and drive positive results in every conversation Failed conversations can take a heavy toll on our professional and personal lives, threatening to damage relationships, erode trust, and make it impossible to resolve conflicts, reach decisions, or achieve mutual understanding. "Conversation Transformation" gives you practical guidelines for managing the six most common (and aggravating) conversation killers: yes-buts, mind-reads, negative predictions, leading questions, complaining, and verbal attacks. Each skill-building chapter guides you through a three-step process for replacing unconstructive habits with more effective responses: Awareness: Learn to recognize an ineffective communication pattern the instant it occurs; Action: Use specific new strategies to turn the conversation in a better direction; and, Practice: Engage in repeated, structured practice to turn those actions into new habits. Praise for "Conversation Transformation": "Devastatingly insightful ...provides the practical coaching you need to change old habits and transform your interactions". (Sheila Heen and Douglas Stone, bestselling authors of "Difficult Conversations"). "An invaluable resource ...filled with simple tools and fixes to improve communication skills, exactly the skills that can make us all more effective in politics, business, and life". (Senator John F. Kerry). "Practical, inspiring, and powerful. You will never look at your conversations the same way again". (Suzanne Bates, bestselling author of "Speak Like a CEO" and "Discover Your CEO Brand").
Verlag: McGraw-Hill
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Conversation Transformation: Recognize And Overcome The 6 Most Destructive Communication Patterns
von Benjamin, Ben
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Conversation Transformation: Recognize And Overcome The 6 Most Destructive Communication Patterns
Conversation Transformation: Recognize And Overcome The 6 Most Destructive Communication Patterns
Einband: Taschenbuch, Seitenzahl: 256 Seiten
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